Wednesday, November 13th 2024
Michelle was amazing, my husband and I both had little to no experience about traveling out of the country and she took over and made everything exceptionally smooth and easy for us to navigate. We went to the Sandals all-inclusive at Negril, Jamaica. It was an amazing country, spectacular views, so many things to do on the resort. Before we even left Michelle had everything laid out for us in detail so that we could just run around and enjoy our honeymoon. Though we never needed it, she was always “on-call” for help or for if we ran into anything confusing. I will most definitely be using her again to plan my next vacation and highly recommend her to everyone!! 
Michelle was amazing, my husband and I both had little to no experience about traveling out of the country and she took over and made everything exceptionally smooth and easy for us to navigate. We went to the Sandals all-inclusive at Negril, Jamaica. It… 
–Alexis M.
Monday, November 4th 2024
Make it a little more clear what your role is besides helping with booking the trip. Did not know documents would be coming from you instead of from Viking toward the end, which would have been helpful.
–Pauline S.
Friday, November 1st 2024
Michelle was awesome. Immediate responses to questions. Informative making complexities simple in our decision making on the details.
–Patrick L.
Monday, September 16th 2024
Great trip !!!
–Wilson C.
Saturday, August 10th 2024
Our trip was perfect, except for delayed flights which cruise planners has no control over. The trip exceeded all of our expectations.
Michelle was very helpful with planning. Can't say enough about Viking and all their personnel.
–Tom M.
Tuesday, July 30th 2024
I have recommended Michelle time and again!!! She is the best!!!
–Abbie G.
Friday, April 12th 2024
Having Michelle representing us has made our life so much easier for our travels.
Tuesday, December 19th 2023
Could not ask more. She is an expert and makes if so easy to book vacations. Great personal touch and with me every step of the vacation process.
Thursday, October 5th 2023
My husband and I just returned from a delightful Mediterranean cruise planned by Michelle Yates of Cruise Planners. Although we have never been on a cruise, this was a delightful experience. From the comfortable room with balcony to the fascinating day excursions to the delicious dining, we returned from our trip full of happy memories. Michelle helped us sort out some of the tricky little details regarding travel to and from the cruise. Additionally, her packing list was so helpful. Her level of professionalism coupled with her warm friendliness will ensure that we work with her again soon. We look forward to working with Michelle again in the very near future!! My husband and I just returned from a delightful Mediterranean cruise planned by Michelle Yates of Cruise Planners. Although we have never been on a cruise, this was a delightful experience. From the comfortable room with balcony to the fascinating day… –Leah S.
Thursday, October 5th 2023
Michelle offers full service travel planning. She helped us secure safe hotels and taxi service as we connected to and from our cruise. She is a lovely person who values that long term relationship with repeat customers.
Thursday, October 5th 2023
Michelle handled are the details of our trip and made it so easy for us to just relax and enjoy our trip.
Sunday, September 17th 2023
Our Viking Danube Waltz cruise was top notch! We've cruised other lines but this was our first Viking. Every crew member we dealt with was personable and paid attention to our requests in detail. The excursions were good and on on-board talks about the countries, what we were going to see and the culture were wonderful.
Carol Yates as our cruise planner was terrific! She put an excellent package together for us and really helped at the end when our airline cancelled our flight. She straightened the flights out for us and helped us file airline refund forms. I can't say enough good about Carol and her attention to detail. Thank you, Carol! Our Viking Danube Waltz cruise was top notch! We've cruised other lines but this was our first Viking. Every crew member we dealt with was personable and paid attention to our requests in detail. The excursions were good and on on-board talks about the…
Wednesday, September 13th 2023
It’s wonderful working with Michele. She goes the extra mile to make sure you’re taken care of. Anybody asking me about cruising I always mention her name I don’t have a cruise consultant.
Monday, June 12th 2023
The best preparation and communication with clients I have ever experienced.
Monday, June 12th 2023
For the amount of time we were on the cruise it was good. I will say, BUY THE TRAVEL INSURANCE. We had to disembark in the very first port because of a medical issue that required urgent surgery.
Tuesday, May 30th 2023
I had never been on a real vacation before. I was completely clueless on how to go about this and determine where I wanted to go. All I had to do was tell Michelle what I was thinking about and she came up with a perfect place. She held my hand from beginning to end and was fantastic to work with. Her knowledge, guidance and experience helped me to feel less anxious through this whole process. From passports to gate,changes. She kept in communication about everything I had never been on a real vacation before. I was completely clueless on how to go about this and determine where I wanted to go. All I had to do was tell Michelle what I was thinking about and she came up with a perfect place. She held my hand from… –Michelle L.
Saturday, May 27th 2023
Michelle made sure that our family trip of a lifetime met all expectations. She was there for us through booking, planning, last minute changes, and safe arrival home. We had no concerns during our trip, because she had our back every step of the way.
Monday, May 8th 2023
I really enjoy being pampered. That’s how I feel when I use Michelle for traveling..
Wednesday, March 1st 2023
She is amazing. Goes above and beyond. She was super flexible with scheduling when planning. She answer any questions I had on the trip ASAP. She was amazing.
Thursday, October 20th 2022
Michelle Yates, our cruise planner, went above the call of duty to help us book our cruise. Once done, she continued to ensure that everything was all set and in order. Once we began our journey she even checked in with us to make sure everthing was going well! I highly recommend Michelle as a travel agent who will work for you! Michelle Yates, our cruise planner, went above the call of duty to help us book our cruise. Once done, she continued to ensure that everything was all set and in order. Once we began our journey she even checked in with us to make sure everthing was…
Tuesday, July 19th 2022
Michelle Yates was an absolute jewel in helping plan our Disneyworld planning. The trip originally planned for 2020 was postponed until 2022 due to covid. She kept us current on what was going on with Disney reservations and what was opening. She took extraordinary steps to ensure we got our desired room at the Animal Kingdom Lodge and kept us abreast of things we needed to do like reserving parks on the days we wanted and when to begin planning meals. When Disney canceled our travel from and to the airport that we had paid for and were no longer providing, she worked to get us reservations on the same company Disney was using. Although I made the airline reservations myself, she took my information and coordinated the transportation based on the changes Southwest Airlines made to the schedules. She worked until the very last day when we were leaving to ensure we had the Mears transportation confirmation and included emails to both me and my daughter knowing she had the better knowledge on online reservations and that my daughter would see emails days before I would. I will absolutely use Michelle Yates any time I need future vacations planned. We had our family going including my daughter, son-in-law and 2 grandchildren. We met several times during the 3 years it actually took to get travel finally in, and she answered all our questions or when needed followed up with Disney to check on the questions we had. Some of those questions she had to follow up later since Disney did not yet have responses to them because of the gradual starting up plans they had or did not have. Michelle Yates was an absolute jewel in helping plan our Disneyworld planning. The trip originally planned for 2020 was postponed until 2022 due to covid. She kept us current on what was going on with Disney reservations and what was opening. She took…
Saturday, June 18th 2022
Michelle picked a great cruise line. MSC did a great job! The Westin Hotel in Valencia, Spain was beautiful.
Saturday, May 14th 2022
Michelle Yates was fabulous and made the planning easy. She carefully listened to what I wanted and made good suggestions. Michelle was very knowledgeable about the island, resort, and the traveling process. The sign up was simple and easy. She answered my emails when I had questions or concerns. And she met with me days prior to my trip to review very important information. She was thorough and such a pleasure to work with. I felt completely prepared when we left for the airport as she gave me all the information that I needed. She also encouraged me to reach out to her if there were any problems, but the trip was smooth with no issues. The resort that she suggested was perfect for us. I would highly recommend Michelle Yates for all your travel needs. I will most definitely use her services again for future trips. She helped us have the vacation of a lifetime. Michelle Yates was fabulous and made the planning easy. She carefully listened to what I wanted and made good suggestions. Michelle was very knowledgeable about the island, resort, and the traveling process. The sign up was simple and easy. She… –Christy M.
Tuesday, May 10th 2022
Michelle went above and beyond!! Highly recommend!!!
Wednesday, January 12th 2022
Michelle Yates is awesome! She responded so quickly to all of my questions and thoroughly explained everything I needed to know about my cruise. When she didn’t know the answer off the top of her head, she never hesitated to call Carnival and speak to however many people she needed to to get an answer for me. She made the entire process effortless for me. I would absolutely recommend her to friends and family! Michelle Yates is awesome! She responded so quickly to all of my questions and thoroughly explained everything I needed to know about my cruise. When she didn’t know the answer off the top of her head, she never hesitated to call Carnival and speak to…
Saturday, October 23rd 2021
Carol Yates is excellent! She kept in close communication, paid special attention to our needs, gave us some good options, and helped us navigate COVID and other requirements. Before and during our trip Carol solved scheduling problems (airline and cruise) for us before we asked. Thank you, Carol - you shine! Carol Yates is excellent! She kept in close communication, paid special attention to our needs, gave us some good options, and helped us navigate COVID and other requirements. Before and during our trip Carol solved scheduling problems (airline and…
Wednesday, September 1st 2021
No I haven’t but have heard great things about you. I have been reading a lot. That is what I do to learn of course, and you sound great. I think you are a real honest person. That is what my husband and I are looking for in a planner.
Tuesday, August 3rd 2021
Everything was covered and so well planned.
Friday, December 27th 2019
Michelle planned the most amazing trip for myself, my daughter and my Mom. She planned every detail of our Mediterranean cruise. Helped us pick our excursions and even sent a paper copy to my mom so she could help decide on what she wanted to do. The flight to Venice was comfortable and we were rested when we arrived. The accomodations were fantastic on the cruise ship and the food was superb. Michelle went so above and beyond to make sure our trip was perfect. I would highly recommend her for all your travel needs. Next stop is Ireland. I will be calling Michelle Vaughn Yates at Cruise Planners to help us plan this getaway as well. Michelle planned the most amazing trip for myself, my daughter and my Mom. She planned every detail of our Mediterranean cruise. Helped us pick our excursions and even sent a paper copy to my mom so she could help decide on what she wanted to do. The… –Kim W.
Tuesday, August 27th 2019
We can't thank Michelle Yates enough for all the care and attention she gave us, to ensure that we had the most wonderful Alaskan cruise vacation possible. Her suggestions for excursions and other voyage tips helped us get the most out of our trip. I honestly can't imagine it being any better. Thank you Michelle for a most memorable adventure that Patricia and I will cherish for many years to come. We can't thank Michelle Yates enough for all the care and attention she gave us, to ensure that we had the most wonderful Alaskan cruise vacation possible. Her suggestions for excursions and other voyage tips helped us get the most out of our trip. I…
Thursday, July 18th 2019
Michelle Yates thought of every detail and handled them all! Every aspect of our trip was taken care of. I’ve always done my own travel logistics, so Michelle saved me literally hours and hours of work. Viking cruise was phenomenal.
–Kim R.
Saturday, October 6th 2018
Michelle is a great person to work with and very knowledgeable!
–Dawnell H.
